Green River College expects that every student will receive email at their College email address and will read email on a frequent and consistent basis
When students register for Green River College, an email account is then created for the student (usually takes a few days to be available).
If students are unable to access their email accounts they can request a password reset or ask a librarian for help
Need to locate your GRC email address? You can look it up at the Student Email site link below as well.
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You need to be registered for class to find your new email address. Please wait until afternoon one business day after you register for class to try to create a password.
If you are a returning GRC student and are having trouble logging in to your new email account, try clearing your browser's cache.
Do not auto-forward your student email to another email. Unfortunately, that feature does not work and you will lose important GRC emails.
If you suspect
…then please follow the steps below in order to make sure that your account is safe to use and stops sending spam messages:
1. Reset your GRC student email account password and the passwords of any other accounts that use a similar password (your bank login, other email accounts, shopping sites, etc.) to a very different password
2. Check and delete as necessary any unintended forwarding in your student email account (in webmail, go to “Settings > View all Outlook settings > Mail > Forwarding”)
3. Check and delete as necessary any unintended rules in your student email account (in webmail, go to “Settings > View all Outlook settings > Mail > Rules”)
4. Check and sign out of any unknown devices that Office is signed into (in webmail, go to “Click on User icon (picture or initials) > My account > Apps and Devices” and if available under “Office”, click the down arrow by “DEVICES”, review the listed devices and click “sign out” as appropriate next to the device). This does not remove Office, but will disable it on the device (may take up to 72 hours) and will require the user to sign back in with their new password which the spammer should not know.
5. Configure Multi-Factor Authentication (MFA) on your GRC student email account by going to https://account.microsoft.com/account and logging in with your GRC student email account so that even if hackers figure out your password, they cannot log in to your account. See links below for help setting up MFA.
6. If your account was blocked from sending messages, then when you have completed the steps above, please email firstname.lastname@example.org to let us know and we will be able to unblock your account so that you can send out messages again