Your first point of contact and support is your instructor. You'll want to go directly to them for questions or help with the class when you're enrolled in their class. Contact them at least three times in a quarter, near the beginning, middle, and end. Even if these are simple emailed questions, dropping in on office hours, or scheduling an appointment. This allows you to build a relationship and lets the instructor know you're present and willing to do the work. It also helps you feel more comfortable reaching out if something should go wrong and you need an extension or assistance, not to mention the likelyhood of getting an extension.
Find them by one of the following methods:
Then use the section below on Netiquette to send them an email.
Just like in a face-to-face class, you may want to contact other students in your class to ask about what you missed, ask a clarifying question, or start a study group. In Canvas you can use the inbox tool, create your own group, and once you've met asynchronously you could use Conferences to meet up virtually.
For anything to do with your career path, registration, or goals for college you'll want to contact your advisor. They want to help you. Don't wait to reach out for help.
Simply stated, it's online etiquette (online social code of conduct).
Netiquette is a set of rules for behaving properly online. Classes with an online component require the use of good netiquette.
Here's how to use good email netiquette:
Here are some tips for good netiquette in an online discussion:
Contact your instructor if you feel bullied or unsafe on a discussion board.