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Checkout Technology from the Library!
Holman Library has a limited number of technology items for student use!
The library has:
- wifi hotspots
Technology Checkout Policies and Procedures
Technology Checkout Policies
- Students may checkout technology to take home for the quarter.
- Students are responsible for the technology checked out to them.
- Please read the full Green River laptop policies and contract (see below).
How to Request Technology Items for Checkout
- Students may request headsets directly through the library. Email firstname.lastname@example.org .
- Students must request laptops, webcams, and wifi hotspots through Student Success. Email email@example.com . They will direct requests to the library.
Troubleshooting Technology Checkouts
Trouble with a Library Laptop? Try These Steps:
- First, contact the IT Student Help Desk:
- An IT Student Help Desk employee will be available on the 2nd floor of Holman Library during open hours.
- Zoom Meeting ID: 938 4358 3105
- Virtual Zoom Lobby Hours: Monday - Thursday from 8 AM to 7 PM; Friday from 8 AM to 5 PM
- 253-833-9111 ext. 2115
- Voicemails are checked and answered during business hours
If the help desk cannot support remotely, then they might suggest a laptop exchange. Contact the Circulation Desk to exchange laptops: firstname.lastname@example.org
If there is an available laptop, circulation staff will schedule an appointment to exchange the laptop.
If there is no available laptop, circulation staff will schedule a time to pick up the laptop that is experiencing issues. They will have IT investigate that laptop.
Trouble with a Wifi Hotspot? Try These Steps:
- Check if the Jetpack hotspot is in a strong coverage area. Step outside if there is a weak signal strength indoors.
- Factory reset the device. Visit the Verizon Troubleshooting page (linked just below) for details on how to do this.
- Power on the Jetpack.
- Let the Jetpack sit powered on and untouched for 30 minutes.
- If the Jetpack still does not connect, contact the Circulation Desk to see if there are any other hotspots available for exchange: email@example.com