First, make sure your GRC issued laptop is connected to the Internet. Next, login the laptop using your GRC student email address and password. For troubleshooting help, please contact the Student Technology Support Desk (see below).
If the help desk cannot support remotely, then they might suggest a laptop exchange. Contact the Circulation Desk to exchange laptops: circdesk@greenriver.edu
If there is an available laptop, circulation staff will schedule an appointment to exchange the laptop.
If there is no available laptop, circulation staff will schedule a time to pick up the laptop that is experiencing issues. They will have IT investigate that laptop.