As a student at Green River College, you automatically have access to online library resources at King County Library System, including the Business Databases listed below.
To generate ideas to improve Customer Relationship Management use a range of strategies:
Think about the company and industry reports, news and analysis you have read.
​Use your research and imagination. What approach is not currently being taken, but evidence suggests as a potential path?
Look online at company websites. What do they say about developing products, trends, etc.?